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5 Questions To Ask An HVAC Company

When you need to have work done to your heating, air, or duct system, don’t simply throw a dart at the phone book. Take a little time to talk to a couple of companies and “interview” them. Asking important questions can save you time, money, and aggravation. What should you ask? Here are five important questions:

1.) Do you charge for estimates?

Ask the companies you contact if they charge to provide an estimate and if so, how much? This is important information for you to know upfront because if they do charge, that means you’re locked into spending a certain amount whether you have them fix the problem or not.

2.) Do you use employees or subcontractors?

Someone from the HVAC company is going to be in your home, and its important to be sure that you can trust that person. You should also ask if the individual, whether they’re an employee or subcontractor, has undergone a background check, drug test, or some type of verification. Its also a good idea to make sure the company is insured. Don’t be afraid of coming off as overly protective - after all, this is your home and your family.

3.) What are your credentials?

If you’re going to be paying a company to fix your heating, air, or duct problem you want to make sure they’re going to get the job done right the first time. Ask how much experience they have, what kind of training they’ve undergone, and if they’re licensed.

4.) Do you provide emergency service?

Unfortunately, most heating, air, and duct problems do not happen at convenient times such as during business hours. You’ll want to make sure the company you’re talking to has emergency service or you could be spending a very long weekend without heating or air conditioning.

5.) What products do you offer?

The HVAC technician your dealing is the expert, and you should definitely value their opinion when it comes to picking out a new heating and air system or product. However, don’t hesitate to ask a lot of questions and compare all the different products available. While the technician is the expert on the actual products you know your family and lifestyle better than anyone. In addition, make sure to inquire about warranties on any products and on the labor.

When contacting HVAC companies, treat it like an interview. Don’t be afraid to ask tough questions. After all, you aren’t just being nosy - you’re trying to decide if they’re the right company for the job and if they are, you’ll be paying them. Jim Valentine Mechanical Services is happy to answer all of your questions - just ask! We strive to provide the best possible experience for you. Go ahead, quiz us - we’re sure you’ll find we’re the best candidate for the position!

Emergency Service

24/7 ServiceValentine Mechanical Services is available day or night to assist you with your emergency repair needs. Just call (513) 649-8641 and leave a message. We'll get back to you within the hour.

Jim Valentine

Jim Valentine

 

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